Darrin Adams, Product Marketing Manager, focused on Network and Production Scanners. He joined Fujitsu in 2001 as an engineer and currently articulates Fujitsu’s scanner technology to real-world business workflows and capture processes. He manages new product launches as well as partner integration and marketing. Formally, he worked as a director for technical marketing for OpenTV, an interactive television company.   

Dan Antion is Vice President, Information Services at American Nuclear Insurers. He is responsible for the overall planning and implementation of technology and communication services for ANI and is part of a team addressing Enterprise Content Management. Dan is also responsible for technical and ECM training. ANI is a small but technically oriented company so Dan spends his day between 30,000 feet and in the trenches.  He has spent most of his career building application systems and the physical network on which they operate, and he is currently immersed in ECM, Collaboration and communication technology as well.

Tamara Austerlade has served as a project manager, solutions consultant, and analyst in both the public and private sectors, including AT&T Wireless, University of Washington, FiveSix Consulting, and T-Mobile. She specializes in SharePoint projects, ensuring what is built is scalable and sustainable from a business and IT perspective. Tamara holds a Master's Certificate in Project Management, an IT Infrastructure Library (ITIL) Foundation Certificate in IT Service Management, and is an AIIM Certified Enterprise Content Management Practitioner.

Josh Belzman manages social media initiatives at msnbc.com and TODAY.com. He is a senior editor focused on content distribution, user engagement and integrating social media into breaking news coverage and special projects. He has worked as a writer, editor, home page producer and technologist since joining msnbc.com in 2004.

Prior to joining msnbc.com, Josh was a newspaper reporter in Oregon and a city hall staffer in Seattle.

Josh holds bachelor's degrees from the University of Washington in English literature and journalism.

http://twitter.com/joshedits
http://facebook.com/jbelzman
https://plus.google.com/107920210747923059110
http://www.linkedin.com/in/jbelzman

Ann Bernath is the software systems engineer for NEN as well as other document management and information management systems at JPL.

Rob Boysko has worked with MLB Advanced Media (MLBAM) for six years. In 2008, Rob won an Emmy for his work on yes network.com's online postgame show. For the last four seasons, Rob has served as the Manager of the Multimedia Publishing group, overseeing the processing and posting of all video content for MLB.com and its 30 team sites. 

Steve Brescia is an enterprise architect at American Water, where he’s is responsible for leading the company's strategic direction and defining the architecture of the company's telephony, contact center and collaboration technologies. Previously, he served various positions as architect, designer and telecommunications specialist for EDS, Tower Perrin and Medco Containment Services. Steve graduated with a B.S. degree in Information and Technology Systems from Ohio University.

Laura Briscoe is the SVP and Director of Information Services at Stillwater National Bank. She is responsible for all aspects of the company’s information technology and systems. Briscoe has worked in information technology for more than 15 years and has experience in application management, business process improvement, web development and implementation, networking and security. She has a degree in Marketing and Masters degree in Telecommunications Management.

Rich Brooks is founder and president of flyte new media, a web design and Internet marketing firm in Portland, Maine.

His monthly email newsletter and company blog focus on web marketing topics such as search engine optimization, blogs, social media, email marketing, and building websites that sell. Brooks is an expert blogger at Fast Company and a regular contributor to Social Media Examiner. He is the founder of the Agents of Change Digital Marketing Conference, an annual conference on search, social and mobile marketing.

Brooks is a nationally recognized speaker of entrepreneurship, Internet marketing and social media. He is the “tech guru” on WCSH Channel 6’s evening news show, 207, and teaches web marketing and social media courses for entrepreneurs at the University of Southern Maine’s Center for Continuing Education.

Don Bruns is a Practice Director at NavigationArts, a digital consultancy providing expert services in web and application design and development.  Bruns has fifteen years of experience in delivering web-based solutions with a focus on information architecture, knowledge management, and application design. As a veteran of Razorfish and Aquilent, Bruns has led client engagements for such high profile clients as KPMG, Bank of New York Mellon, AARP, and the Department of State.

Donato Buccella, Certeon CTO, has more than 20 years of software industry experience. He has successfully brought to market several commercial products in multiple vertical industries, including security, infrastructure management and electronic data capture. Prior to joining Certeon, Mr. Buccella was a founder and Chief Architect at Verdasys. Mr. Buccella has also lead product teams at Symantec Corporation and Phase Forward, in addition to consulting for several Fortune 500 companies. He holds a number of patents and received a B.S. in Electrical Engineering from Boston University.

Cimarron leads Apperian’s products for mobile enterprise solutions, including EASE (Enterprise App Services Environment). He has worked in technology for over 25 years, providing creative and visionary leadership for products and services in the technology, web and mobile areas. Cimarron made an indelible imprint on the mobile industry in creating the first iPhone magazine. Prior to Apperian, he worked with Texterity, and built a product, sales, and marketing organization that led the digital magazine industry by providing solutions to b-to-b, trade association, and consumer publications. Cimarron was also GM Internet Products at FaxNet.

Tony Byrne oversees all of The Real Story Group's technology streams.

In 2001, Tony founded CMS Watch as a vendor-independent analyst firm that evaluates content technologies and publishes research comparing different solutions head-to-head. Over time, CMS Watch evolved into a multi-channel research and advisory organization, spinning off similar product evaluation research in various areas of Enterprise Content Management. As a result of this natural evolution, in 2010, CMS Watch became The Real Story Group.

Tony is the original author of The Real Story Group's Web Content Management research, a former journalist, and a 20-year technology industry veteran. Prior to 2001, he managed an engineering team at a systems integration firm. He now focuses his own research on Enterprise Community and Collaboration software, SharePoint, and Web Content Management.

During the last decade, Tony has advised clients such as the US Dept. of the Treasury, the American Association of Retired Persons, MBC Television of Dubai, The Canadian Cancer Society, and The Seattle Children's Hospital.

Buzzy is a very accomplished General Manager/Senior Sales and Business Development Executive with over 15 years of demonstrated success providing leadership in setting strategic vision and implementing initiatives to achieve revenue, profitability, and market share objectives within industry leading firms. He has a proven record of accomplishment as a take-charge leader who embraces challenging assignments and achieves business objectives. His strong experience in start-ups, increasing client base through relationships, superior sales performance, and building successful strong teams, has led to many areas of success along his career path.

Greg Clark is a founding Principal of C3 Associates Inc., a vendor-neutral management consultancy focused exclusively on the strategic design and deployment of ECM, primarily within the energy industry.  He has been working in the ECM space since 1999 and along with the C3 team has been involved in some of Canada’s largest ECM implementations.   Greg is a recognized leader in the global ECM community. He is a regular speaker at industry events worldwide and contributes a regular blog to the AIIM ECM Experts community.    Greg holds his MBA with specialization in Knowledge Management from Royal Roads University.

Marti Colwell is VP Marketing and Business Development at BP Logix, where she is responsible for marketing and channel development. Colwell has more than 20 years of experience launching products/companies and growing businesses in the technology sector, with previous senior level management positions at CMG, Pure Software (acquired by IBM) Sterling Software and Candle Corporation. Accomplished and results-oriented, with expertise in market strategy, Colwell is an effective communicator with a history of building teams. 

I have worked at Siemens for 15 years. We have been through many outsource attempts. They have all failed because we do keep up with the latest trends and we have a defined sense on where we need to be. This is just not a cost issue it is also a trust issue.

Edsel is an information management professional specializing in knowledge, records and content management, business process management, collaboration, training & compliance, regulated systems, and enterprise-wide information management technology implementations across multiple industries. Edsel is currently head of Knowledge Management for Finance at Sodexo. Previously, Edsel was head of Knowledge Management at Fannie Mae and Daiichi Sankyo and has also held senior level information management positions with Bayer and Pfizer. Edsel holds an MBA from University of Massachusetts, Amherst; an MA in International Telecommunications from Michigan State University and a BA in English & Political Science from Alfred University (NY).

Pawan Deshpande is the CEO and visionary behind Curata. Curata, is an easy-to-use marketing solution for content curation and content marketing.

Pawan has spoken at leading events including Content Marketing World, SXSW Interactive, Online Marketing Summit, Social Media Breakfast and multiple AMA webinars, and was named to Boston Business Journal’s 40 Under 40 list of influential business leaders in 2010 due in part to his contributions to the burgeoning online marketing community in greater Boston.

Prior to founding Curata, Deshpande held positions at both Microsoft and Google. Pawan attended the Massachusetts Institute of Technology (MIT) for both his graduate and undergraduate degrees in Computer Science.

LinkedIn: http://www.linkedin.com/in/pawandeshpande
Twitter: @TweetsFromPawan

Teresa Dietrich's passion for Operational Excellence, Technical Innovation and Web Scale Systems has been the focus of her 15 years in the Internet Industry.  She is currently the VP of Technical Operations at WebMD.  She joined the company 5 years ago to create a Network Operations team. Teresa acquired responsibility for Database, Web, and CMS Operations, as well as Corporate Desktop Services.  She also created the Operations Service Center and a Site Reliability Engineering team to fill needs she identified in her organization.  Previously, Teresa spent nearly 10 years in positions throughout AOL Technology.  Find out more @ www.teresadietrich.net

Pamela Doyle, Director, is responsible for forming and driving key imaging industry relationships as the worldwide spokesperson for Fujitsu. In her capacity as Fujitsu’s industry luminary, she frequently shares her imaging experience at numerous events, including global conferences such as AIIM, JIIMA, and ARMA. In dedicating a major portion of her career to the enterprise content management (ECM) industry, Doyle has distinguished herself with a forthright style, a compelling market vision and a solid technical background.

Ben began his entrepreneurial career by forming DSC, a Chicago-based mobile audio installation and sales group. He graduated from Stetson University with a Business Degree and immediately put his talents to work. Ben joined DME Holdings LLC in May 2007 as a Direct Marketing Consultant and was promoted to CEO of DME Studios in July 2008. Ben develops strategic integrated marketing plans for businesses of every size, from multi-national corporations to budding start-ups.  Through Ben’s leadership, DME Studios has become the leader in innovative marketing and multi-media production using the latest technology and creative talent of the DME Studios team.

John Foley is the founder of interlinkONE, and has served as the President and CEO since the company’s inception in 1996. Mr. Foley is responsible for the corporate vision, strategic alliances, and technical leadership for interlinkONE. He is widely recognized for his visionary approach in designing Internet business applications that meet the changing needs of dynamic Print, Fulfillment, and Marketing Service Provider organizations.

Twitter - @johnfoleyjr
Facebook - http://www.facebook.com/johnfoleyjr
LinkedIn - http://www.linkedin.com/in/johnfoleyjr
Blogs - http://growsocially.com/blog/
            http://interlinkone.com/blog/

Carin has more than twenty two years experience in information technology, broadcast, media, entertainment, international and marketing.  Having started her career at CNN in London, she moved back to the United States to join Discovery Communications in 1990.  There she held many diversified roles from International Sales and Marketing, to copywriting, Home Videos product design and international print campaigns for their terrestrial broadcasters. Carin also worked with the cinematographers and photographers in selecting the needed imagery, graphics and logos for marketing campaigns for Discovery’s Home Video and international print materials for MIP, MIPCOM and the Cannes Film Festival.  

Having frequently locating photography, graphics, logos and footage for promotional campaigns, Carin recognized a void in their systems and wrote a business plan to start a Digital Asset Management department and footage archive called Discovery Images.  That initiative launched in September of 1996, serving over 300 users.  In that capacity, Carin’s team digitally uploaded, meta-tagged and indexed Discovery’s owned footage assets into a repository for staff and producers.

In 1999, Carin left Discovery to take on more consulting work in the digital asset management and digital workflows.  Carin worked with such clients as Sony Pictures Digital Entertainment, Ascent Media and Liberty Livewire, developing best practices for enterprise wide asset digital asset management initiatives.

In 2003 Carin re-joined Discovery Communication’s IT team where she focused on the growing library of digital assets (Video, Stills, Music) and bringing more content online programmatically.  Through technical integration with other IT business systems and developing a robust DAM philosophy, Discovery began moving towards digital workflows with online submission, review, approval and collaboration of digital dailies.
Carin was responsible for putting systems in place to receive video assets (programs, promos, advertising campaigns) directly from broadcast systems so staff, business partners and sales channels could work with digital content and not rely on DVD or physical copies.

This shift in the business resulted in cost saving and greater time to market as content could be accessed online.  When Carin left Discovery Communications in 2009, the “Digital Media Center” was servicing over 7,000 global users and streaming almost 4,000 hours of video monthly.

In April 2009, Carin joined Home Box Office (HBO) as the Director of Digital Media in HBO’s IT Application Development department. In that role Carin had technical responsibility for HBO’s Digital Asset Management system, the Digital Library and a document management application, Xpedio.  Having supported her business clients in Creative Services, in 2011 Carin moved back to her creative roots as the Director of Digital Photo Services.  In that role she is building digital-end-to-end workflows in support of HBO’s photographers and Photo Services team, responsible for all HBO photography

In her free time Carin enjoys spending time with family and friends.  She enjoys skiing, tennis, travel and laughter.   

With 20 years of experience designing and implementing automation solutions for the drug discovery sector of the Pharmaceutical industry, Dan brings a wealth of knowledge to his position as the first Records manager hired by Sussex County (NJ). He is tasked with developing a comprehensive Data and Records Management strategy for the County as well as providing assistance to the 22 surrounding municipalities.    Dan’s background in process control automation and system validation proved an ideal skill set for leading the County’s Records Management initiative. Dan initiated the implementation of a county-wide Electronic Content Management System including core GIS technologies.

Ira Fuchs is a SharePoint Technical Specialist at Microsoft working in the New York Metropolitan District. In this role he has assisted numerous companies deploy and exploit the full set of features and capabilities of the SharePoint platform. He is the author of the book “Enterprise Application Development in SharePoint 2010 – Creating an End-to-End Application without Code”. In addition he has written numerous white papers for Microsoft on BizTalk Server, Customer Care Framework and InfoPath.

Sonny leads WeddingWire's marketing strategy, customer acquisition, and business development. Prior to joining WeddingWire, Sonny was in a management program at Wal-Mart where he led marketing, sales, and retail strategy development. Before this experience, Sonny spent four years at Kraft Foods where he managed numerous consumer brands, including the JELL-O business with P&L responsibility for over $800 Million. During his tenure, his brands' reached record volume, revenue, and profitability levels. Sonny has structured partnerships with companies such as NBC, MTV, Condé Nast, Mattel, Universal, Dole, Reynolds, Costco, and Safeway.

Isaac Garcia is the CEO and co-Founder of Central Desktop. Isaac oversees strategy and business execution  for the company. Recognizing a critical need for businesses to collaborate both inside and outside the firewall, Isaac co-founded Central Desktop, one of the first multi-tenant cloud-based collaboration platforms on the market to deliver a flexible solution that would appeal to teams and companies of all sizes. Isaac is a startup veteran who has successfully founded, built and sold industry-changing companies. Isaac has a proven record in both early-stage technology companies and enterprise sales and marketing.

Jorge García is a BI research analyst for TEC. He has over 14 years of experience in all phases of application development and database design, as well as 7 years in project management. Prior to joining TEC, Jorge was a project leader and senior analyst developing applications for Oracle, Business Objects, and data integration. As a TEC research analyst, García is also responsible for the business performance management (BPM) knowledge base.

García has been involved in training, consulting, and project management for applications development. He has also worked on projects related to the implementation of BI solutions for the private sector, including the banking and services sectors. García also has experience in technical training and English-Spanish translation.

Daniel Garrie is a frequently appointed E-Discovery special master and neutral, recognized as a thought leader at the convergence of technology and the law.  He currently serves as Senior Managing Partner and General Counsel at FSRDG, a legal strategy consulting firm based in Seattle, and chair of Alternative Resolution Centers's E-Discovery and Dispute Resolution Panel in Los Angeles.  Mr. Garrie has authored over 100 articles on E-Discovery and data privacy issues, and is the Editor in Chief of the "Journal of Legal Technology Risk Management" and the "Journal of Cyber Warfare."

Roger is a recognized authority in the digital printing industry with over 35 years experience as an accomplished printer and worldwide speaker at industry events. Roger was one of the Directors of Worldwide Operations for Global Document Solutions for which he oversaw operations for one of the largest companies in the document services industry as well as president of XRC Inc., a worldwide leader in digital print on demand. Roger co-authored a book called “individualized media essentials” marketing to an audience of one,available through Xerox Corporation.  Roger was recertified as an Electronic Document Professional through 2015.

Jarrod Gingras is an Analyst covering technology across the enterprise information landscape including web content management and enterprise content management.

Jarrod is a more than 10 year veteran of the content technology industry, starting his career as a web developer and information architect. Prior to joining The Real Story Group in 2007, Jarrod worked as an information architect and user interface designer at a systems integration firm, where he developed user-focused content management strategies and solutions for clients in the financial services, retail, healthcare, insurance, and manufacturing industries.

Since joining The Real Story Group, Jarrod has contributed to research across the enterprise information landscape, with a special focus on the end-user experience for the technologies we evaluate. He has also advised clients such as the Children's Hospital of Philadelphia, Nokia, and MIT-Sloan Business School on their enterprise information challenges.

Steve Goodfellow is a nationally recognized consultant in the fields of knowledge and records management, compliance and process improvement. In addition to over 26 years experience working with Global 1000 firms, leading universities and state and federal government agencies, Steve is an adjunct professor at Syracuse University’s School of Information Studies. He is a Certified Records Manager and is a recipient of the AIIM Laureate of Information Technology designation.   Steve has published numerous articles and has been a featured speaker at the Disney Institute, Association of Records Manager and Administrators International conference, InfoToday, ASTD, and KM Expo, among others. 

Mike Gotta is a senior technology solution manager for Enterprise Social Software at Cisco. Prior to joining Cisco, Mike was a Research VP at Gartner. Mr. Gotta has 30 years of experience in the IT industry and was an industry analyst for 14 years covering collaboration and social computing. At Cisco, Mike maintains an active research agenda on topics related to social networks. Mr. Gotta began his career at Aetna. He has a B.A. in economics from Western New England College and is currently pursuing an MA in Media Studies at The New School.

Yoav Griver is a partner in ZEK law firm’s litigation group where he specializes in representing clients in complex commercial matters.  Prior to joining ZEK, Yoav was Litigation Counsel to Weil, Gotshal & Manges LLP, where he litigated a variety of commercial and intellectual property matters for clients in the banking, credit, transportation, insurance, computer software and electronic industries. Yoav has written on a wide variety of legal topics for such publications as The Business Lawyer, The Consumer Financial Services Law Report, The Consumer Financial Law Quarterly Report, and the Journal of Proprietary Rights.

Since founding Pica9 in 1999, Kevin has led Pica9's strategic planning, technology development, and enterprise sales efforts. He brings more than two decades of advertising experience to the company, including his previous roles as Chief Creative Officer of WNG Advertising where he grew the firm from a regional shop into one of the top 20 high-technology advertising agencies in the US (Marketing Computers Magazine, 2000); and President and Founder of Groome Associates, a marketing communications firm specializing in service to high technology companies including IBM and Sun Microsystems. Mr. Groome is a magna cum laude graduate of Princeton University.

Irina Guseva is an analyst covering technology across the enterprise information landscape including web content management and digital asset management.

Irina has more than 15 years of experience in content technologies, starting her career as a journalist working in print, TV, radio and online. Prior to joining The Real Story Group in 2011, she worked as a CMS practitioner, consultant, and industry watcher.

Barrie has spent his 20-year career developing award-winning software. Most recently, he co-founded SkyDox after hearing that workflow and collaboration solutions only complicated team work. Barrie also co-founded Workshare, which won numerous industry awards, including the prized “Microsoft Global Independent Software Vendor of the Year.” For every business Barrie has launched, his driving philosophy has been: identify a business problem, then solve it.  Barrie has also worked as a consultant to early and later stage tech companies. He specializes in helping people identify the cost and value equation for the business problem they are solving.

AXA Equitable Life Insurance Company (NY, NY) is a leading financial protection company and one of the nation’s premier providers of life insurance and annuity products, as well as investment products and services through its affiliates, including, AXA Advisors, LLC. and AXA Distributors. As the Digital Marketing Manager for AXA Equitable's life business, Cora Hall develops strategies for both B2B and B2C initiatives. She is responsible for creating and maintaining multi-media, digital and interactive tools as well as identifying online opportunities. She has fifteen years of marketing experience working in the financial space for the last eight years and beginning her career in television production for networks such as Speed and CBS. 

Brian Harris has extensive leadership experience in marketing, enrollment management and infomration technology for higher educatuion.   Brian previously held a position as the IT Project Manager at Loma Linda University where he personally managed the redevelopment of all cross-media marketing materials for student recruitment while also integrating the media into electronic strategies, and databases, for enrollment management.  

Laurence Hart is the Chief Information Officer of AIIM where he is working to bring the Information systems supporting the AIIM Community to the leading edge of the industry. Prior to joining AIIM, Laurence spent nearly two decades as a consultant helping organization develop and implement strategies for managing their disparate information. He has led a wide-range of efforts including content digitization, Records Management, BPM, and Collaboration for both the commercial and public sectors. More recent efforts focused on when and how best to move Information systems to the cloud.

A graduate of Auburn University, Laurence is the author of the blog Word of Pie and contributes to multiple publications in the industry. He has been active member of AIIM where he is a leading proponent of the new Content Management Interoperability Services (CMIS) standard. Laurence regularly speaks on Information Standards and the future of Content and Information Management.

Mr. Hines is the senior member of a five-person team that provides strategic and tactical support to 90 sales managers in Canada and the U.S., with a focus on responses to RFPs. He manages a centralized repository of detailed, continually evolving content describing Scotiabank’s cash management, liquidity management, commercial card, and trade finance services. This content is accessed via a web-based tool — the subject of his presentation — that is used both by his team and by individual sales managers to quickly and easily create customized proposals and various related documents. Mr. Hines has been a proposal writing specialist since 2002. 

John Hunter, Head of the IT Department at the European Court of Human Rights, has spoken at several Hummingbird and OpenText conferences, including numerous conferences in London, Belgium, and Paris. He has been a consultant for the United Nations, the Russian and Dutch Supreme Court, and the UK Ministry of Defence and Department of Trade. He has advised these entities on the implementation of case and document management systems.

Ibrahim Jackson, Executive Director, IT Business Relationship Management, Estee Lauder Companies As Executive Director of IT Business Relationship Management (BRM) for the Estee Lauder Companies Inc.  Ibrahim is responsible for working with leaders in global brands to aid in defining and enabling global strategies with technology.  Ibrahim oversees specific business units and their navigation of IT demand management and governance.  When partnering with global business units, Ibrahim innovates by capitalizing on emerging technologies and trends all while combining education on how to best leverage IT assets and resources based on knowledge, experience and best practices.

Raj Kanaya brings a long track record of general management and market development success to Infineta Systems. As CEO, Raj is responsible for the overall vision, direction, and revenue attainment for the company. Previously, Raj was VP of product strategy and alliances for the Application Networking Group at Citrix Systems. He joined Citrix though its acquisition of NetScaler, where he served as VP of product management for a product line that went from sub-$2 million to $60+ million in revenues over three years. Raj earned an M.B.A. from Stanford University and B.S. in computer science magna cum laude from UCSD.

As chief information officer and publisher for the nonpartisan Council on Foreign Relations (CFR), the country's premier foreign policy organization, David Kellogg directed all print and online publishing activities and oversaw the organization’s Web Editorial, Web Management and Development, Information Services, and Library and Research Services departments.‪  Over the past year, Kellogg has led an initiative to create the 300-employee organization's first integrated information management system. When completed, staff will have a single point of access to state-of-the-art CRM, document management, collaboration tools, digital asset management, and enterprise search. ‪
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During Kellogg's tenure as publisher of CFR's 90-year-old bimonthly Foreign Affairs, paid readership nearly doubled to 170,000 and advertising revenue quadrupled. He oversaw the launch of the magazine’s first website, which now serves 800,000 unique monthly visitors, and inaugurated three foreign language versions of the magazine. He directed the organization's award-winning website, CFR.org, which serves 600,000 unique monthly visitors. Its series of interactive "Crisis Guides" have received a Knight-Batten Award for Innovations in Journalism, two Emmys, and two Overseas Press Club Awards for Best Use of Multimedia. ‪

Kellogg also directed CFR’s Corporate Membership Program from 1998-2008, during which time it grew to 250 member companies and tripled its annual revenue. In 2009, Kellogg was named a fellow in the Columbia University Graduate School of Journalism’s Punch Sulzberger Executive News Media Leadership Program.

After his retirement from CFR in June 2012, Kellogg will be consulting with other organizations.

Matt Kelly is editor in chief of Compliance Week, a news magazine and website dedicated to corporate compliance, audit and governance issues. Compliance Week covers all manner of compliance-related topics, from information governance to financial reporting to boardroom governance. Kelly has been with Compliance Week for more than eight years, first as a writer and then as editor, setting the broad direction of coverage. He speaks frequently at industry conferences (including Compliance Week's own annual event) on a wide range of compliance issues. 

Ken Knitter is manager of Web, social media and eServices at Bombardier. He has over 10 years of experience with the company and is responsible for the day-to-day management of Bombardier’s customer portals while leading the creation of a common web experience for customers. He is also responsible for developing and overseeing a social media strategy for all Bombardier Customer Services and integrating the needs of teams across Bombardier customer services into a single eServices strategy.

Bob is an internationally recognized, lecturer with over thirty years of experience in the Document Imaging, Content Management, Records Management, the application of advanced technologies and process improvement. Bob is Director of Education Services for AIIM International where he works to identify, develop and deliver specialized training in best practices, technology and methodologies.   Bob has a Marketing Degree from Franklin Pierce College, is an AIIM Master of Information Technology with a Laureate in Imaging, and has earned AIIM designations in ECM, ERM, BPM, EMM, E2.0, SharePoint, Capture, and IOA, and  is a CompTIA -- Certified Document Imaging Architech+ (CDIA+).

For the past 20 years, David has served as an executive for a number of high-tech companies. After completing a undergraduate degree in Physics, advanced studies in Electrical Engineering, and an MBA in Marketing, David co-founded Business Layers, an identity management company, serving as VP Marketing and Product Strategy from its inception until the company's successful sale five years later.   David is a frequent contributor to Fast Company. He is pursuing a doctorate in Science, Technology, and Society, focusing his on the research on information overload. He is also an International Scholar for the Society for the History of Technology.

Paula Lederman is a leading information management consultant with extensive experience in records management, information governance, classification and taxonomy development, and electronic records management and content management system consulting.  She earned a degree in computer engineering, followed by and MBA and a Masters in Library Science.  All of these have combined to provide a basis for over 20 years of consulting, teaching and publishing in the Information Management field.  She has completed many assignments for large government agencies, the private sector and regulated, international businesses. Her approach promotes transitions from theortical concepts to cost-effective, practical and user-friendly implementation.

Robert has developed and led organizations for the past 23 years in the pharmaceutical industry.  He has architected and delivered global solutions in support of research, drug development, and regulatory compliance as a Merck employee and as a consultant at Accenture. Presently, Robert is the Executive Director of Enterprise Portal and Support Services within Shared Business Services at Merck responsible for the User Experience driven vision, design, and realization of the Merck’s Enterprise Portal, Sync.   Robert began his career at Merck, in support of the research labs, in 1989 after graduating from RIT with a Bachelor's degree in Bimedical Computing.

Alex Marchetti is President of Whitestone Marketing Group, a premiere Direct Marketing Agency, and has worked with leading brands to maximize sales and marketing performance and organizational results. He has trained more than 1,000 sales executives in effective sales and strategic marketing tactics successfully leading teams from International and Fortune 100 companies and consistently exceeded corporate goals.

In 2010, Mr. Marchetti was selected as one of the 50 most inspiring and amazing alumni success stories across the schools and academic programs of DeVry University and Keller Graduate School of Management. He will be featured in The Pinnacle, a gold book collection that will focus on the rock stars, unsung heroes and hidden gems working in great companies, influencing tomorrow’s leaders and affecting policy in business and technology.

With more than 20 years multichannel, marketing services experience, Alex has a unique understanding of marketing strategies, variable data, static, hybrid and digital print, databases management, direct mail, email, PURLs, graphics and marketing technologies. He has partnered with marketing service providers to developed and implemented effective, integrated communication strategies for some of the world’s largest and most successful organizations. His attention and focus to ROI and performance analytics set Alex apart from others in his field.

Having held senior executive positions, Marchetti has been a prominent figure in the direct marketing and communications community the last two-and-a-half decades. He has served as Chair of the North American Marketing Council, International Marketing Platform and consultant to the Executive Committee of the International Association Technical Committee for ISO Standards.

As a Publisher, he successfully launched Strategies and Solutions and The Generators Journal trade publications, DMA ATL blog and the DMA E-newsletter. His articles have been feature in Inc. Magazine, Oz Magazine, Environment Today and Direct Marketing News, DMA Newsletter.

A frequent speaker at leading industry events, Marchetti continues to share his expertise and passion with people all around the world. He has appeared as a guest speaker for the DMA (Direct Marketing Association), MFSA (Mail & Fulfillment Services Association), PCC (Postal Customer Council), PIAG (Print & Imaging Assoc. GA), IABC International Association of Business Communicators), EMA (Envelope Mfg. Association), EIA (Envelope Institute of America) iMI (iMarketing Institute), ISO Executive Committee and the Community Bankers Association. He has spoken on topics such as customer loyalty, direct marketing, print, data, digital revolution, social marketing and integrated marketing strategies.

Mr. Marchetti is a graduate of the University of Illinois, with Honors and Distinction, holds an MBA from Keller Graduate School of Management, Georgia Insurance Licenses and a Series 7 & 66 Financial Security Licenses. He has auditor certificates for safety, quality and environmental.

Charles L. Mauro, CHFP is President of MauroNewMedia, a New-York based UX design and testing firm founded in 1975. He is a certified human factors engineering professional and has been responsible for the design of user interfaces for major corporations, government agencies , leading startups and high profile non-profits. He has received awards and citations from the Human Factors and Ergonomics Society, Association of Computing Machines and, NASA.

Jen McClure has 25 years of experience and a recognized expert in social media and new communications. She leads social media strategy and program management at Thomson Reuters, the world’s leading source of intelligent information for businesses and professionals. In 2005, she co-founded and still serves as president of the Society for New Communications Research, a global, nonprofit research and education foundation and think tank focused on the latest developments in new media and communications. She also co-founded NewComm Forum, one of the first conferences focused on teaching organizations how to harness the power of the social web.

McCrehan leads the team responsible for Goodwill’s public web sites, including the SNCR award-winning My Story blog on www.goodwill.org; a new ‘Donate’ site and online Donation Impact Calculator at donate.goodwill.org; and the organization’s mobile and social media initiatives, which won a 2010 Silver Inkwell award. She previously led the creative team responsible for Goodwill's branded print products, in-house editorial services and its intranet and extranet sites; and she founded Goodstock, an online media gallery of more than 3,500 images for use by member Goodwill agencies.

Robin Miller is a graduate from Western Dakota Tech.  She holds certifications in Healthcare Informatics, Business Process Management, and Electronic Records Management.   Robin is employed by Rapid City Regional Hospital, where she has provided forms analysis, design, and developed a forms management program.   Robin is co-owner of Information Systems Solutions (ISS).  The company provides consulting and implementation services in the design, development, and configuration of business information systems, consisting of, hardware, software, networking, database applications, forms design, analysis, forms management, and software training.  Robin works in the clinical environment analyzing and designing forms ensuring regulatory and compliance needs are met. 

Dean Misenhimer is the Senior Director of Product Marketing for Kofax. Dean is responsible for supporting the product development process including market development strategy, go-to-market planning, product launch, and content generation for a variety of Kofax products. Dean brings over 20 years of experience to Kofax in global software marketing and technical sales. Prior to joining Kofax, he was the Director of Marketing at MontaVista Software, an embedded Linux company, where he was responsible for all outbound marketing activity. Prior to MontaVista Dean spent a dozen years with Documentum/EMC with global roles in Product Marketing, Competitive Intelligence, and Technical Sales.  

Jacob is the principal and co-founder of Chess Media Group, a management consulting and strategic advisory firm on collaboration.  Chess works with organizations which are looking to leverage emerging technologies and strategies to improve how they work and do business with their employees, partners, or customers (which you may have seen referred to as enterprise 2.0, social crm, or social business).   Jacob leads strategy at Chess Media Group and provides the vision for how companies can achieve the greatest business value from their collaborationinitiatives. Jacob also develops partnerships, business opportunities, and focuses on long term growth and strategy for Chess Media Group.

Jacob is the author of “The Collaborative Organization” which is the first strategic guide for executives and decision makers seeking to deploy emerging technologies and strategies in the workplace (published by McGraw Hill, due out June 2012).  The book has been endorsed by top executives such as the CMO of Dell, CEO of Unisys, CEO Geneys (and former EVP of Alcatel Lucent), Co-founder of Salesforce, SVP at SAP, founder of Craigslist, CEO at AVG, SVP of Wells-Fargo, the chairman of the MIT Sloan Review and several others.

Jacob’s is also the co-author of Twittfaced – Your Toolkit for Understanding and Maximizing Social Media whic was published in September 2009. Entirely co-authored through online collaboration, the story of how his book came to fruition demonstrates the power of social media and how online communities and collaboration can yield business successes.

Jacob’s blog is ranked among the top 100 most influential marketing blogs in the world by AdAge, and is syndicated by outlets such as: The Social Customer, Social Media Today, Cloud Ave, Forecasting Clouds, Customer Think, The Customer Collective, Social Business One and others.  Jacob is frequently asked to comment on social business by major news outlets and has been featured or interviewed by the Wall Street Journal, USA Today, Inc. Magazine, KRON 4 (NBC’s San Francisco station), Read Write Web, LCI France (a national TV news network), Search CRM, Technewdaily, Edelman Digital, CMSwire, Mediapost, Marketing Profs, and Zdnet.  Jacob has also been recognized as one of the most influential Enterprise 2.0 bloggers by Cloud Ave

Jacob has worked with brands such as Adobe, Conde Nast, Salesforce, Sandisk, The U.S. Department of State, and Siemens.

Keri is the Project Manager for the NASA Engineering Network (NEN) project managed by Jet Propulsion Laboratory (JPL).

James is currently the Director of Social Media & Web Communications at Genentech, where he applies his experience and skills to the task of leading corporations to build mobile, social, and interactive applications which provide strategic business value without sacrificing user experience and adoption.Musick is an interactive digital media strategist, focusing on the convergence of social and mobile technologies. His background includes a doctorate in neurophysiology (University of Washington), where creating computer models of neural behavior led to interest, and then a career, in software engineering and architecture in the fledgling social/knowledge management/collaboration software space. Musick complemented his enterprise software experience with work in corporate IT strategy and then as a strategy director for a digital agency.

Stephen Noe joined AutoNation in 2007 and is the company’s lead analyst and programmer, focused on business process analysis and notation, document imaging workflow, as well as systems, database and network integration. Before joining AutoNation, Stephen worked at IKON Office Solutions as a Senior Systems Analyst and prior to that served as a lieutenant in the United States Army.

Chris is a Co-Founder and CEO at Taptera. A builder at heart, Chris enjoys creating teams, systems and companies. He is passionate about improving employees' relationships with their software and has 15 years' experience bringing innovative IT solutions to Fortune 500 companies. During his 8 year tenure at Genentech, Inc. Chris held previous senior roles including Associate Director of Cloud and Mobile Solutions and Principal Systems Architect. Chris holds a BSc in Nuclear Engineering from the University of Illinois.

Beth joined Goodwill portal team in 2005 to make information accessible to local Goodwills and help develop a culture of knowledge sharing. In 2007, she became the Director of Learning Solutions which also oversaw the in-person training events and technology-based learning initiatives.  In 2009, she became the VP of Communications and Information Management overseeing web development, media relations, social media and communications strategies.  Beth has over 15 years of communications and knowledge management experience and has held positions at Mercer Human Resource Consulting and A.T. Kearney. Beth holds a B.A. from Miami University and a Master’s degree from Dominican University. 

John Pope began a successful career in the printing industry after his service as an officer in the U.S. Navy. He joined a local printing company where he entered as an estimator, became Vice President of Sales, and was eventually named President in 1991. After successfully growing the company, he had the opportunity to buy ProGraphics. He joined ProGraphics as President and CEO in September 2006.

John is an active civic leader. He and his wife, Nancy, served on the Board of Trustees for the National Childhood Cancer Foundation for over 19 years, and he is an active alumni member of the University of North Carolina Chancellors’ Club.

John’s leadership and success are highly regarded within the industry. John was the recipient of the 2006 Ben Franklin Award, which is the highest award given to an individual in the state of Georgia.

Matt Rees is a Senior Consultant for InfoTrends’ Business Development Services.  In this role, Matt will support service initiatives by assisting customers in growing and developing new market opportunities.

Mr. Rees has a broad range of experience within the production printing/software space. His background includes positions with companies such as ColorCentric Corp., Consolidated Graphics, Hammer Packaging, and Kodak NexPress. His experience at these organizations runs the gamut from technical field operations and equipment implementation to business development and market analysis.

Mr. Rees holds a Master of Science in Print Media and a Bachelor of Fine Arts in Graphic Design from the Rochester Institute of Technology.

David most recently founded and built Netcirculation, the largest nationwide distribution network for high-end boutique titles. He co-created Stare, a publishing and advertising agency, which produced magazines that included Stare and Critic Eye. David was the author of The Last Magazine, a book of the stylepress and a commentary on the future of printed periodicals. Previously, David was at the Gartner Group, the foremost provider of research and analysis on the global IT industry advising executives and board directors of Fortune 500 companies regarding the impact of technological innovations, spearheading a new European subsidiary that developed research-driven decision support tools.

Daniel has over 15 years commercial IT Industry experience and eight years of Military Computing Experience.  Daniel has focused his last nine years in the area of Information Security and IT Audit.  Daniel has worked for Omnicom Media Group since 2002 when he joined as the Worldwide IT Auditor and Information Security Officer.  Currently, Daniel is responsible for all Global Infrastructure as well as Information Security and Governance.    Daniel’s certifications include: CISSP, CISA, CISM, MCSE, CCSP, CCNA, CNE, Department of Homeland Security Information Security Professional, and is a Standing Member of the FBI’s InfraGard Group, ISACA, and ISSA organizations.   

David is the founder and CEO of Yammer Inc. He has been involved in the Internet space for 10 years as an entrepreneur, executive and investor. David was PayPal's Chief Operating Officer and product leader,taking the company from startup to IPO and eventual sale to eBay for $1.5 billion. Subsequently, he founded Geni.com, which is creating a family tree of the whole world, enabling millions of family members to connect. He also produced and financed the movie "Thank You For Smoking." He has a B.A. in economics from Stanford University and a J.D. from the University of Chicago Law School.

Jose Santos is Vice President and Assistant General Counsel at JPMorgan Chase.  Previously he served as Legal Compliance Litigation Counsel at Bear Stearns, and Manager at Peak Counsel and Update Legal, where he performed formal investigations of prominent clientele for top tier law firms involving corporate, IP, securities, compliance, regulatory, contract, antitrust, banking, mergers and acquisitions, licensing and insurance issues initiated by private parties and governmental agencies.

Rajan is responsible for the growth and management of AddThis' publisher network. Prior to joining AddThis, Rajan was in Corporate Development at Verisign, focusing on strategic partnerships, mergers and acquisitions. Before Verisign, Rajan was Manager at Ernst & Young, leading post-merger integration teams and various business process reengineering efforts. Rajan holds a BSEE from the University of Michigan and an MBA from the University of Maryland. In his spare time you can find him swinging the sticks with his sons at the local golf range.

I help organizations plan the work they need to do. I help teams get political support and organizational funding. I help organizations understand how technology can meaningfully affect the way they do business.  I help IT understand what end-users need and how technology can deliver it. I strive to be an active, informed, and informative participant in the wider communities of technology, process, and strategy professionals.  Specialties Corporate strategy, Enterprise 2.0, e-discovery and litigation readiness, taxonomy, process improvement, Enterprise Content Management (ECM) processes and technologies, SDLC methodologies, ITIL (V3 Foundation), Project management (PMP).

Gail Shlansky leads Axceler’s global product management and overall strategy. Her experience in product management and product marketing includes working at such leading firms as Bell Labs, Digital Equipment Corporation, Wang, Lotus and IBM. While at Lotus, Gail led the product management efforts of Notes and Domino Messaging, Security, and Administration and Management. At IBM, as Product Manager, she led the direction of the product in both the wireless and enterprise search areas. Gail began her career in software development.  She holds a BS in Computer Science from University of Massachusetts and an MS in Computer Science from Northeastern University.

Daria Topousis is the lead facilitator of the NASA Engineering Network's Communities of Practice, working with NASA Technical Fellows and Technical Design Teams to establish, maintain, and improve their engineering disciplines using NEN. Daria is a Member of the Board of Directors at Redwood Technology Consortium, part of the JPL Oral History Program at Jet Propulsion Laboratory, Chief Technical Writer at the Titan Corporation, and formerly the Lead of JPL's policies and procedures information system.

Mr. Tuip is the product marketing manager for Information Access and Governance at Recommind, Inc. Mr. Tuip has more than 15 years of IT experience in messaging and is a widely known and well-regarded technical expert on archiving and records management. In his career he has helped many customers around the globe plan and deploy large-scale messaging and archiving environments. He is also a published author and ten-time Microsoft MVP for Exchange Server.

Mr. Tuip studied and graduated in Electronics with a focus on Environmental Technology in his native Netherlands.

Donna Vieira is the Director of Marketing and Communications for Curley Direct, as well as a social media consultant and strategist. Donna specializes in both online and offline marketing channels, including direct mail, digital printing and social media. She is an accomplished copy writer who also contributes to print publications and guest posts on numerous blogs. You can find her tweeting daily @DonnaVieira.

Board level market strategist and business advisor bridging 25 years of real-world tech, entertainment and web services experience with a native understanding of the web, communities and marketplaces.

LinkedIn: http://www.linkedin.com/in/arnoldwaldstein
Twitter: @awaldstein

Carl E. Weise  CRM,  ermm, ecmm, emmm, bpms, ioas; Industry Advisor, Global Education Services, AIIM International.   Carl Weise has over twenty-five years of senior level records management experience in both Canada and the United States.  Carl is a Certified Records Manager (CRM) and has given presentations at AIIM and ARMA chapter meetings and annual conferences.  He has written articles on records management which have been published.  He teaches the ERM, ECM and EMM courses for AIIM.

Clay Wells is currently a Senior Systems Programmer at the University of Pennsylvania. His career has focused on web application development, systems administration and user support. He has worked in academia for the majority of his professional career, including ten plus years at the University of Florida. Currently, he works for The Center for Clinical Epidemiology & Biostatistics at the University of Pennsylvania.

Eric Anthony Wells, senior messaging engineer, enterprise messaging and collaboration, at New York University Langone Medical Center, has more than eight years experience providing technical assistance to business professionals.  Professionally certified by Microsoft and CompTIA, Eric’s specialties include SharePoint, Exchange and Blackberry administration and architecture.  He previously served as a system engineer/wireless architect for Apptix and a network administrator at The American Red Cross.  Eric combines his computer skills, customer support experience and education to successfully address technical, business and user requirements.  He is a member of the Association of African American Engineers, and a graduate of Fordham University. 

Jim Wexler consults diverse clients on Gamification – using game mechanics as a proven approach to deliver digital experiences that drive engagement and build brand relationships. Like Flight Simulators for understanding culture, processes and concepts, game-based learning experiences achieve high levels of participation and behavior change. Jim is a pioneer of the “advergaming” marketing strategy that leverages videogames as a media platform, creating the first-ever game-based campaigns for General Mills, Coca-Cola, and Samsung.   Jim has a BA in Semiotics from Brown University, and has been featured in BusinessWeek, Forbes and CBS News regarding branded learning experiences for next generation audiences

Ed White is a senior vice president at Bank of America where he specializes in content management. In his role as senior architect, Ed is responsible for the content management technology strategy for the Global Commercial, Corporate and Investment Banking unit. He has also held various positions in software development and database administration at AT&T, Compaq Computer and Fleet Bank. Ed holds an MBA from Rutgers Graduate School of Management as well as a BA in Computer Science and Economics from Rutgers College. Ed is also an AIIM ECM Master.

Christine B. Whittemore is Chief Simplifier of Simple Marketing Now LLC, a marketing communications consultancy that helps organizations better connect with customers (i.e., get found) through social media and content marketing.

Christine has been immersed in social media and content marketing since June 2006 when she launched her first blog, Flooring The Consumer about the customer retail experience, marketing to women and social media marketing.  It is ranked in the AdAge Marketing Power 150 Blogs and listed on AllTop.

Whittemore is a columnist for Floor Covering Weekly, a Hearst publication, where she writes about the customer retail experience. She contributes to MarketingProfs and the Content Marketing Institute and is a frequent speaker on the topic of customer experience and marketing with social media at industry events – including MarketingProfs B2B Forum and the American Marketing Association.

Christine serves on the Columbia Business School’s Alumni Club of New York Board of Directors as Co-President, is a member of the Surfaces Education Advisory Council and a Trustee of the Kinnelon Public Library. She earned her undergraduate degree from Smith College and MBA from Columbia University.

LinkedIn: http://www.linkedin.com/in/cbwhittemore
Twitter: @cbwhittemore

Jesse Wilkins, CRM, CDIA+, ecmm, ermm, is the Director, Systems of Engagement, for AIIM International. He has worked in the information management industry for fifteen years as an end user, vendor, and consultant. His areas of expertise include electronic records management,digital preservation, email management, and social business processes and technologies. He is also the co-author of the AIIM Social Business Roadmap and developed the AIIM Social Media Governance Certificate Program. 

Mike Yeomans is Senior Director of Communications for Alcatel-Lucent Asia Pacific where he’s responsible for web strategy and interactive media. During his 13 years with Alcatel-Lucent Mike has held senior positions in corporate strategy, marketing and communications. Prior to Alcatel-Lucent, Mike was director of marketing and communications at Silicon Valley start-up Internet Devices. He also co-founded and led LocalLinks, a start-up focused on consulting, web design, search engine optimization and collaboration environments. Before entering the telecommunications industry, Mike was a small business owner and worked in broadcast media, including as an on air radio personality on the California central coast.